At Dykessvaz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register for our courses or services
- Sign up for our newsletter
- Complete forms or surveys on our website
- Contact us with inquiries or feedback
- Participate in promotions, contests, or giveaways
The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely through third-party payment processors)
- Educational background and goals (for course enrollment)
- Demographic information
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage of the site, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Geographic location (country/city level only)
This information helps us analyze trends, administer the site, track user movements around the site, and gather demographic information about our user base as a whole.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Process and complete transactions
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Send you marketing communications about courses, services, and events that may be of interest to you
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze usage patterns and trends to improve our website and services
- Protect against, identify, and prevent fraud and other illegal activity
- Comply with legal obligations
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small data files that are stored on your device when you visit a website. They help us improve our website functionality and provide a better user experience.
Types of cookies we use:
- Essential cookies: These are necessary for the website to function properly and cannot be disabled.
- Performance cookies: These help us understand how visitors interact with our website by collecting anonymous information.
- Functionality cookies: These allow the website to remember choices you make and provide enhanced features.
- Targeting/advertising cookies: These are used to deliver advertisements relevant to you and your interests.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Third-Party Disclosure
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided that these parties agree to keep this information confidential.
We may also disclose your information:
- To comply with legal obligations
- To protect and defend our rights and property
- To prevent or investigate possible wrongdoing in connection with the website or services
- To protect the personal safety of users of the website or the public
Third-Party Analytics and Advertising
We may use third-party service providers to monitor and analyze the use of our website and to advertise our services across the internet. These third-party service providers may collect and use your information to serve you with targeted advertisements and to analyze website traffic. Some of these providers include:
- Google Analytics
- Facebook Pixel
- LinkedIn Insights
These third parties may use cookies, web beacons, and other storage technologies to collect or receive information from our website and use that information to provide measurement services and targeted advertisements.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access: You have the right to request copies of your personal data.
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dykessvaz
14 Oxford Street, Osu
Accra, Ghana
Phone: +233 30 297 4421
Email: [email protected]